🛡️ Play Safe

Responsible Gaming at Bed Jelly

Gaming should be fun — full stop. Bed Jelly gives every Bangladesh player the tools, information, and support they need to stay in control and keep it that way.

If gaming is causing you distress or financial harm, stop playing now. Contact the Bed Jelly support team at [email protected] or activate self-exclusion immediately from your account settings.

01 Our Commitment to Responsible Gaming

At Bed Jelly, responsible gaming is not a checkbox — it is a core part of how we operate. We genuinely care about the wellbeing of every player on our platform, and we have built a full set of tools and policies to back that up. Whether you are a casual player who enjoys a few rounds of Aviator on the weekend, or someone who plays more regularly, the same protections apply to you.

Bed Jelly is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. We believe that gaming should always be a form of entertainment — something you do because you enjoy it, not because you feel you have to. The moment it stops being fun, it is time to step back, and we are here to help you do exactly that.

Bed Jelly's responsible gaming tools are available to every registered player, 24 hours a day, 7 days a week. You do not need to explain yourself to use them — just activate them and they take effect immediately.

02 What Is Responsible Gaming?

Responsible gaming means playing within your means, keeping gaming in its proper place as a leisure activity, and knowing when to stop. It is about making informed choices — understanding the odds, setting a budget before you start, and treating any losses as the cost of entertainment rather than a problem to chase.

For most people, online gaming on Bed Jelly is exactly that — a fun way to spend some time, try your luck on games like Dragon Gate or Ocean Phoenix, and maybe win a bit of BDT along the way. But for a small number of players, gaming can become a problem. Problem gambling is a recognised condition that can affect anyone, regardless of income, age, or background.

The good news is that problem gambling is manageable, especially when caught early. Bed Jelly provides the tools to help you stay in control before things get difficult — and the support to help you if they already have.

A simple rule of thumb: only ever gamble with money you can afford to lose. Never use rent money, bill money, or borrowed money to fund your gaming. If you find yourself doing this, it is time to use our responsible gaming tools.

03 Warning Signs to Watch For

Problem gambling does not always look obvious from the outside. It can creep up gradually, and many people do not realise there is an issue until it has already caused real harm. Bed Jelly wants you to be aware of the early warning signs so you can act before things escalate.

Some of the most common signs that gaming may be becoming a problem include:

  • Spending more money on gaming than you originally planned, regularly
  • Chasing losses — continuing to play in an attempt to win back money you have already lost
  • Feeling irritable, anxious, or restless when you are not playing
  • Lying to family or friends about how much time or money you spend on gaming
  • Neglecting work, studies, or family responsibilities because of gaming
  • Borrowing money or selling possessions to fund your gaming
  • Using gaming as a way to escape stress, depression, or personal problems
  • Feeling unable to stop even when you want to
If you recognise two or more of these signs in yourself, please use the self-assessment tool below and consider activating one of Bed Jelly's responsible gaming features right away.

04 Self-Assessment Checklist

Honest self-reflection is the first step. Go through the questions below and answer as truthfully as you can. There are no right or wrong answers — this is just for you.

Ask Yourself These Questions

Do I spend more time or money on gaming than I intend to?
Have I ever tried to cut back on gaming but found it difficult?
Do I think about gaming when I am doing other things?
Have I ever gambled to escape problems or relieve stress?
Have I ever chased losses by continuing to play after a losing session?
Has gaming ever caused problems with my finances, relationships, or work?
Have I ever hidden my gaming activity from people close to me?
If you answered yes to two or more of these questions, we strongly encourage you to use Bed Jelly's deposit limits, cooling-off period, or self-exclusion tools. You can also reach out to our support team at [email protected].

05 Responsible Gaming Tools on Bed Jelly

Bed Jelly gives every registered player direct access to a set of responsible gaming tools from within their account. These tools are designed to put you in control — you decide the limits, and the platform enforces them automatically. No waiting, no approval process.

All responsible gaming tools on Bed Jelly take effect immediately once activated. Increasing a limit or removing a restriction, however, requires a cooling-off period to prevent impulsive decisions made in the heat of the moment.

06 Deposit Limits

Setting a deposit limit is one of the most effective ways to keep your gaming within budget. On Bed Jelly, you can set a daily, weekly, or monthly deposit limit in BDT. Once your limit is reached, no further deposits will be accepted until the period resets.

  • Daily limit — caps the total amount you can deposit in a 24-hour period
  • Weekly limit — caps deposits across a rolling 7-day window
  • Monthly limit — caps deposits across a calendar month

You can lower your deposit limit at any time and it takes effect immediately. If you want to increase your limit, a 7-day cooling-off period applies before the change is confirmed. This is intentional — it gives you time to reconsider.

To set or adjust your deposit limit, go to Account Settings → Responsible Gaming → Deposit Limits. Changes are saved instantly and applied to your next deposit attempt.

07 Session Time Limits & Cooling-Off Periods

Time can pass quickly when you are playing. Bed Jelly offers session time limits that automatically log you out after a set period of play, giving you a natural break and a moment to reassess.

In addition to session limits, you can activate a cooling-off period — a temporary break from the platform lasting anywhere from 24 hours to 6 weeks. During a cooling-off period, you cannot log in, deposit, or place bets. Your account and balance are preserved and will be waiting for you when the period ends.

  • Session reminders — receive a notification after 30, 60, or 90 minutes of continuous play
  • Session time cap — automatic logout after your chosen session duration
  • Cooling-off period — 24 hours, 48 hours, 1 week, 2 weeks, or 6 weeks
Cooling-off periods cannot be cancelled once activated. This is by design — it ensures the break is meaningful and gives you genuine time away from the platform.

08 Self-Exclusion

If you feel that a temporary break is not enough, Bed Jelly offers a full self-exclusion option. Self-exclusion closes your account for a minimum of 6 months, with options extending to 1 year, 3 years, or permanently. During self-exclusion, your account is completely locked — you cannot log in, deposit, or play.

Self-exclusion takes effect within minutes of your request. Any pending withdrawals will still be processed to your registered payment account. Your account data is retained in accordance with our Privacy Policy but your access is permanently blocked for the duration of the exclusion.

Self-exclusion cannot be reversed before the chosen period expires. Please think carefully before activating it — but if you need it, do not hesitate. Your wellbeing comes first.

To request self-exclusion, contact the Bed Jelly support team directly at [email protected] with the subject line "Self-Exclusion Request" and your registered account email. Our team will process your request within 24 hours.

09 Protecting Minors

Bed Jelly is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple safeguards in place to prevent underage access.

  • Age verification is mandatory during registration — all players must confirm they are 18 or older
  • We reserve the right to request identity documents at any time to verify age
  • Any account found to belong to a minor will be closed immediately and all funds returned
  • We encourage parents and guardians to use parental control software to restrict access to gaming sites on shared devices

If you share a device with children or younger family members, please ensure your Bed Jelly account is always logged out when not in use. Never share your login credentials with anyone, including family members.

If you suspect a minor has accessed a Bed Jelly account, contact us immediately at [email protected]. We will investigate and act within 24 hours.

10 Get Help

Reaching out for help is a sign of strength, not weakness. If you or someone you know is struggling with problem gambling, please do not wait. Talk to someone today.

The Bed Jelly support team is available around the clock at [email protected]. We are not here to judge — we are here to help. Whether you need to activate a tool, ask a question, or just talk through your options, we will respond promptly and treat your situation with complete confidentiality.

Email us at [email protected] with the subject "Responsible Gaming Help" and we will get back to you within a few hours. Everything you share is kept strictly confidential.

How to Activate Your Limits

Setting up responsible gaming controls on Bed Jelly takes less than two minutes. Here is exactly how to do it.

1
Log in to your Bed Jelly account

Use your registered email and password to access your account dashboard.

2
Go to Account Settings

Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

Find the "Responsible Gaming" tab in your settings panel. All available tools are listed here.

4
Choose your tool and set your parameters

Select deposit limits, session time limits, cooling-off period, or self-exclusion. Enter your preferred values and confirm.

5
Confirm — your settings take effect immediately

Restrictions are applied instantly. You will receive a confirmation email to your registered address.


Your Control Panel

Every Bed Jelly player has access to these responsible gaming tools — no fees, no waiting, no questions asked.

Deposit Limits

Set daily, weekly, or monthly BDT deposit caps. Lowering a limit is instant; raising one takes 7 days.

Session Time Limits

Choose how long each gaming session lasts before you are automatically logged out for a break.

Session Reminders

Receive in-platform notifications at 30, 60, or 90-minute intervals reminding you how long you have been playing.

Cooling-Off Period

Take a temporary break from 24 hours up to 6 weeks. Your account and balance are preserved throughout.

Self-Exclusion

Close your account for 6 months, 1 year, 3 years, or permanently. Takes effect within minutes of your request.

24/7 Support

Our support team is always available at [email protected] to help with any responsible gaming concern.


Built for Safe Play

Responsible gaming is woven into every part of the Bed Jelly platform — not bolted on as an afterthought.

Spend What You Can Afford

Bed Jelly's deposit limit tools make it easy to set a hard cap on your gaming budget in BDT — before you start playing, not after.

No Pressure, No Chasing

Bed Jelly does not send promotional messages designed to lure you back after a losing session. We respect your space and your decisions.

Age Verification Always On

Every Bed Jelly account goes through age verification. We actively prevent underage access and act immediately on any reports of minors.

Instant Restrictions

Every responsible gaming restriction you set takes effect the moment you confirm it — no delays, no loopholes, no waiting period to reduce limits.

Confidential Support

Everything you share with the Bed Jelly support team about your gaming habits is treated with complete confidentiality and zero judgment.

Fun First, Always

Every feature on Bed Jelly — from Ocean Phoenix to European Roulette Pro — is designed to be entertaining. Winning is a bonus, not the goal.


Need to Stop? We Will Help You Right Now.

If gaming has become a problem, do not wait. Email us at [email protected] with the subject "Self-Exclusion Request" and we will lock your account within 24 hours — no questions, no delays.

Go to My Account

🌿 Play Smart, Play Safe

Ready to Play Responsibly on Bed Jelly?

Create your free account, set your limits from day one, and enjoy Bangladesh's favourite online games — knowing that Bed Jelly has your back every step of the way.